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Snap Seeks Unified User Experience Across Spotlight and Stories Features

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Snap’s Stock Plunges 30% After Announcing Q4 2023 Results

Evan Spiegel Discusses Plans to Unify Experience Across Stories and Spotlight

Snap’s stock took a significant hit on Tuesday, plummeting 30% after the company announced its Q4 2023 results. The decline was unexpected, as investors had anticipated better performance from the social media platform. However, CEO Evan Spiegel addressed the earnings call by outlining several key strategies to fuel growth in the year ahead.

Unifying Experience Across Stories and Spotlight

One of the primary initiatives outlined by Spiegel is unifying the experience across Snapchat’s two main features: Stories and Spotlight. These segments have seen significant growth, with total time spent watching Spotlight increasing 175% year-on-year and average monthly active users growing 35% year-on-year.

The company plans to leverage key aspects from Spotlight, such as ranking mechanisms and recommendation engines, and integrate them into the core Snapchat experience. The goal is to create a more seamless user interface (UI) and navigation between the two platforms.

"We’re really trying to be thoughtful about it," Spiegel said in an analyst call. "One of the most frustrating things from a user experience perspective is that the UI and navigation for Spotlight are different than the UI and navigation for Stories."

Merging Interface and Navigation Gap

To achieve this unified experience, Snap will start by merging the interface and navigation gap between Stories and Spotlight. The company acknowledges that changes to core product offerings can have negative consequences.

"We’re really trying to unify the UI and then unify the navigation," Spiegel explained. "We want to make sure there aren’t any negative secondary impacts on various parts of our business."

Better Incentives for Advertisers

Snap’s efforts to merge Stories and Spotlight also aim to offer better incentives to advertisers. During the earnings call, Spiegel boasted about the fact that Spotlight boasts about 99% brand-safe content, according to a third-party audit estimate.

"I think one of the really unique things about Snapchat is that advertisers can get a brand-safe experience without paying a premium for it like they have to do on other platforms to avoid harmful content," he noted.

The company plans to extend these benefits to advertisers in the unified experience, highlighting its commitment to maintaining high levels of brand safety. This move could potentially make Snap more attractive to advertisers who value safe and engaging advertising environments.

Deploying Insights from My AI Usage

In addition to unifying the user experience, Snap plans to deploy insights from My AI usage to create "relevant and engaging advertising" for users. The company has already introduced new ad products for both Stories and Spotlight in May 2023, along with a sponsored link feature for My AI.

Focusing on Emerging Markets

Snap has also been focusing on evolving the Android app to drive growth in emerging markets. However, the company is now ready to ramp up development on the iOS front, targeting more "monetizable" regions such as North America and Europe.

Cost-Cutting Measures

The company has already begun taking cost-cutting measures, with a 10% workforce reduction earlier this month impacting over 500 people. The decision was made to reduce the number of management layers and reallocate resources towards key growth initiatives.

"In order to best position our business to execute on our highest priorities, and to ensure we have the capacity to invest incrementally to support our growth over time, we have made the difficult decision to restructure our team," the company stated in an SEC filing.

Conclusion

Snap’s efforts to unify the experience across Stories and Spotlight are part of a broader strategy to drive growth and attract more advertisers. By leveraging key aspects from Spotlight and deploying insights from My AI usage, the company aims to create a more engaging and brand-safe advertising environment.

While the 30% stock decline may have been unexpected, Snap’s plans for the year ahead demonstrate its commitment to innovation and growth. As the social media landscape continues to evolve, Snap’s ability to adapt and innovate will be crucial in maintaining its competitive edge.